Error Messages

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Workshop by Daniël van der Velden, (Metahaven)

Example Firefox error message: 'Well, this is embarrassing.' Emotional? Technology has a way to talk to us when it's not working.

Kinds of error messages:

  • Pop-ups
  • Small Mac messages
  • Error-message
  • Access denied > tangible messages

Error message: technology saying something about itself not working "There is an increasing friendliness in error messages" "Crafted message"

Programmer leaving a 'trace' of himself with error messages. Use of emoji to compensate defaults > twitter replies NS Emoji as friendly agent that brings the bad message

Design error messages in a conceptual way. What is the psychology of an error message? How does the interface falls in love with us? (Film ‘Her' 2013 falling in love with an AI)

Groups Error messages

Selby, Anja, James

'Awkward' Error

Card to James’ mother Facebook awkward situation. ‘Hot dish’ Postcard notification “Oops - You are receiving this card because of an issue that occurred on Facebook :(“

Flaminia, Vincent, Vicky

'Artificial intelligence' Error

Designing an error message for an Artificial Intelligence Error messages are only temporary events for an AI. It just takes some time to heal.

Maaike, Mark-Jan, Eurico

ErrorLeaks manifest

Basil, Lucian, Michaela

'Sad Face' Error

Scott, Jona, Jurriaan

Storyboard ‘soap series’ from error messages. Future: speculative error messages: Error messages become more and more infantile and have a certain character to it. Brainstorm: Personalities: Mood, gender, insult, apologising, positive, negative, polite