Error Messages: Difference between revisions

Latest revision as of 13:07, 13 December 2017

Error Messages
Name	Error Messages
Location	De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
Date	2015/08/05
Time	10:00-17:00
PeopleOrganisations	Metahaven
Type	HDSA2015
Web	Yes
Print	Yes

Designing error messages in a conceptual way

Topics of interest:

What is the psychology of an error message?
How does the interface falls in love with us?
How does technology admits it fails.

Workshop results - error messages
Flaminia, Vincent, Vicky
'Artificial intelligence' Error – Designing an error message for an Artificial Intelligence

Error messages are only temporary events for an AI. It just takes some time to heal.

Maaike, Mark-Jan, Eurico
ErrorLeaks manifest: a manifesto based on the following ideas:

The error message is a decision.
A decision to hide or display information from the public, to protect commercial business and reputation.
As technology becomes more powerful, people become increasingly vulnerable.
We believe errors are crucial to understanding ourselves and our (technological) surroundings.

Basil, Lucian, Michaela
'Sad Face' Error: The more an error occurs, the sadder the error message becomes.

Scott, Jona, Jurriaan
Storyboard ‘soap series’ from error messages.
Future: speculative error messages:
Error messages become more and more infantile and have a certain character to it.
Brainstorm: Personalities: Mood, gender, insult, apologizing, positive, negative, polite

Selby, Anja, James
'Awkward' Error Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend.
Error to James’ grandmother: a postcard notification.
Oops - You are receiving this card because of an issue that occurred on Facebook :(

@@ Line 1: / Line 1: @@
-'''Wednesday 5 August 2015, 10:00-17:00'''
+{{Event
+|Name=Error Messages
+|Location=De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
+|Date=2015/08/05
+|Time=10:00-17:00
+|PeopleOrganisations=Metahaven
+|Type=HDSA2015
+|Web=Yes
+|Print=Yes
+}}
+[[File:Error1.jpg|Error Messages|thumb|]]
-Workshop by [[Daniël van der Velden]], [[Metahaven]].
+===Designing error messages in a conceptual way===
-Example Firefox error message: 'Well, this is embarrassing.'
+Topics of interest:
-Emotional? Technology has a way to talk to us when it's not working.
+* What is the psychology of an error message?
+* How does the interface falls in love with us?
+* How does technology admits it fails.
-Kinds of error messages:
+[[File:Firefox_error_message.png|Firefox Error Message|thumb|]]
-* Pop-ups
-* Small Mac messages
-* Error-message
-* Access denied > tangible messages
-Design error messages in a conceptual way.
+'''Workshop results - error messages''' <br>
-What is the psychology of an error message?
+'''Flaminia, Vincent, Vicky''' <br>
-How does the interface falls in love with us? (Film ‘Her' 2013 falling in love with an AI)
+[['Artificial intelligence' Error]] –
+Designing an error message for an Artificial Intelligence <br>
+Error messages are only temporary events for an AI. It just takes some time to heal.  <br>
-Error message: technology saying something about itself not working
+'''Maaike, Mark-Jan, Eurico''' <br>
-"There is an increasing friendliness in error messages"
+[[ErrorLeaks manifest]]: a manifesto based on the following ideas:
-"Crafted message"
-Programmer leaving a 'trace' of himself with error messages.
+*The error message is a decision.
-Use of emoji to compensate defaults > twitter replies NS
+*A decision to hide or display information from the public, to protect commercial business and reputation.
-Emoji as friendly agent that brings the bad message
+*As technology becomes more powerful, people become increasingly vulnerable.
+*We believe errors are crucial to understanding ourselves and our (technological) surroundings.
-==Groups Error messages==
+'''Basil, Lucian, Michaela''' <br>
+[[Sad Face Error |'Sad Face' Error]]: The more an error occurs, the sadder the error message becomes.
-'''Selby, Anja, James'''
+'''Scott, Jona, Jurriaan''' <br>
-Card to James’ mother
+Storyboard ‘soap series’ from error messages. <br>
-Facebook awkward situation. ‘Hot dish’
+Future: speculative error messages: <br>
-Postcard notification
+Error messages become more and more infantile and have a certain character to it. <br>
-“Oops - You are receiving this card because of an issue that occurred on Facebook : ( “
+Brainstorm: Personalities:  Mood, gender, insult, apologizing, positive, negative, polite <br>
-'''Flaminia, Vincent, Vicky'''
+'''Selby, Anja, James''' <br>
-Designing an error message for an Artificial Intelligence
+[[Awkward Error|'Awkward' Error]]
-Error messages are only temporary events for an AI. It just needs time to heal
+Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend. <br>
+Error to James’ grandmother: a postcard notification. <br>
+''Oops - You are receiving this card because of an issue that occurred on Facebook :(''
-'''Maaike, Mark-Jan, Eurico'''
+<gallery mode=packed>
-The ErrorLeaks manifest
+File:Errors2.jpg
+File:Selbypresents.png
-'''Basil, Lucian, Michaela'''
+File:Post-its.png
-Disappearing error face.
+File:AngryError.JPG
+</gallery>
-'''Scott, Jona, Jurriaan'''
-Storyboard ‘soap series’ from error messages.
-Future: speculative error messages:
-Error messages become more and more infantile and have a certain character to it.
-Brainstorm: Personalities:  Mood, gender, insult, apologising, positive, negative, polite
-[[Category:WriteMe]]
-[[Category:Print]]
-[[Category:Web]]