Error Messages

Wednesday 5 August 2015, 10:00-17:00

Workshop by Daniël van der Velden, Metahaven.

Example Firefox error message: 'Well, this is embarrassing.' Emotional? Technology has a way to talk to us when it's not working.

Kinds of error messages:

Pop-ups
Small Mac messages
Error-message
Access denied > tangible messages

Design error messages in a conceptual way. What is the psychology of an error message? How does the interface falls in love with us? (Film ‘Her' 2013 falling in love with an AI)

Error message: technology saying something about itself not working "There is an increasing friendliness in error messages" "Crafted message"

Programmer leaving a 'trace' of himself with error messages. Use of emoji to compensate defaults > twitter replies NS Emoji as friendly agent that brings the bad message

Groups Error messages

Selby, Anja, James Card to James’ mother Facebook awkward situation. ‘Hot dish’ Postcard notification “Oops - You are receiving this card because of an issue that occurred on Facebook : ( “

Flaminia, Vincent, Vicky Designing an error message for an Artificial Intelligence Error messages are only temporary events for an AI. It just needs time to heal

Maaike, Mark-Jan, Eurico The ErrorLeaks manifest

Basil, Lucian, Michaela Disappearing error face.

Scott, Jona, Jurriaan Storyboard ‘soap series’ from error messages. Future: speculative error messages: Error messages become more and more infantile and have a certain character to it. Brainstorm: Personalities: Mood, gender, insult, apologising, positive, negative, polite