Error Messages: Difference between revisions

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{{Events
{{Event
|Name=Error Messages
|Name=Error Messages
|Location=De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
|Location=De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
Line 5: Line 5:
|Time=10:00-17:00
|Time=10:00-17:00
|PeopleOrganisations=Metahaven
|PeopleOrganisations=Metahaven
|Type=Summer Academy
|Type=HDSA2015
|Web=Yes
|Web=Yes
|Print=Yes
|Print=Yes
}}
}}
In small groups the Summer Academy participants designed error messages in a conceptual way.   
[[File:Error1.jpg|Error Messages|thumb|]]
 
===Designing error messages in a conceptual way===


Topics of interest:
Topics of interest:
Line 16: Line 18:
* How does technology admits it fails.
* How does technology admits it fails.


[[File:Firefox_error_message.png|Firefox Error Message|400px]]
[[File:Firefox_error_message.png|Firefox Error Message|thumb|]]


 
'''Workshop results - error messages''' <br>
'''Flaminia, Vincent, Vicky''' <br>
[['Artificial intelligence' Error]] –
Designing an error message for an Artificial Intelligence <br> 
     
Error messages are only temporary events for an AI. It just takes some time to heal.  <br> 


'''Maaike, Mark-Jan, Eurico''' <br> 
[[ErrorLeaks manifest]]: a manifesto based on the following ideas:


'''Workshop results - error messages'''
   
Selby, Anja, James 
[['Awkward' Error]] 
Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend. 
Error to James’ grandmother: a postcard notification. 
''Oops - You are receiving this card because of an issue that occurred on Facebook :(''
Flaminia, Vincent, Vicky
[['Artificial intelligence' Error]]
Designing an error message for an Artificial Intelligence       
Error messages are only temporary events for an AI. It just takes some time to heal. 
Maaike, Mark-Jan, Eurico 
[[ErrorLeaks manifest]]: a manifesto based on the following ideas:
*The error message is a decision.  
*The error message is a decision.  
*A decision to hide or display information from the public, to protect commercial business and reputation.  
*A decision to hide or display information from the public, to protect commercial business and reputation.  
*As technology becomes more powerful, people become increasingly vulnerable.  
*As technology becomes more powerful, people become increasingly vulnerable.  
*We believe errors are crucial to understanding ourselves and our (technological) surroundings.   
*We believe errors are crucial to understanding ourselves and our (technological) surroundings.   


'''Basil, Lucian, Michaela''' <br>
[[Sad Face Error |'Sad Face' Error]]: The more an error occurs, the sadder the error message becomes.


Basil, Lucian, Michaela
'''Scott, Jona, Jurriaan''' <br>
Storyboard ‘soap series’ from error messages. <br>
Future: speculative error messages: <br>
Error messages become more and more infantile and have a certain character to it. <br>
Brainstorm: Personalities:  Mood, gender, insult, apologizing, positive, negative, polite <br>


[['Sad Face' Error]]   
'''Selby, Anja, James''' <br>  
 
[[Awkward Error|'Awkward' Error]]  
 
Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend. <br>
Scott, Jona, Jurriaan  
Error to James’ grandmother: a postcard notification. <br> 
 
''Oops - You are receiving this card because of an issue that occurred on Facebook :(''
Storyboard ‘soap series’ from error messages.
Future: speculative error messages:
Error messages become more and more infantile and have a certain character to it.
Brainstorm: Personalities:  Mood, gender, insult, apologizing, positive, negative, polite
 
 
[[File:Error1.jpg|Error Messages|600px]]
 
[[File:Errors2.jpg|Error Messages|600px]]
 
[[File:Selbypresents.png|Error Messages|600px]]
 
[[File:Post-its.png|Error Messages|600px]]


[[Category:Appendix]]
<gallery mode=packed>
[[Category:EditMe]]
File:Errors2.jpg
[[Category:Print]]
File:Selbypresents.png
[[Category:Web]]
File:Post-its.png
File:AngryError.JPG
</gallery>

Latest revision as of 13:07, 13 December 2017

Error Messages
Name Error Messages
Location De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
Date 2015/08/05
Time 10:00-17:00
PeopleOrganisations Metahaven
Type HDSA2015
Web Yes
Print Yes
Error1.jpg

Designing error messages in a conceptual way

Topics of interest:

  • What is the psychology of an error message?
  • How does the interface falls in love with us?
  • How does technology admits it fails.
Firefox error message.png

Workshop results - error messages
Flaminia, Vincent, Vicky
'Artificial intelligence' Error – Designing an error message for an Artificial Intelligence

Error messages are only temporary events for an AI. It just takes some time to heal.

Maaike, Mark-Jan, Eurico
ErrorLeaks manifest: a manifesto based on the following ideas:

  • The error message is a decision.
  • A decision to hide or display information from the public, to protect commercial business and reputation.
  • As technology becomes more powerful, people become increasingly vulnerable.
  • We believe errors are crucial to understanding ourselves and our (technological) surroundings.

Basil, Lucian, Michaela
'Sad Face' Error: The more an error occurs, the sadder the error message becomes.

Scott, Jona, Jurriaan
Storyboard ‘soap series’ from error messages.
Future: speculative error messages:
Error messages become more and more infantile and have a certain character to it.
Brainstorm: Personalities: Mood, gender, insult, apologizing, positive, negative, polite

Selby, Anja, James
'Awkward' Error Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend.
Error to James’ grandmother: a postcard notification.
Oops - You are receiving this card because of an issue that occurred on Facebook :(