Error Messages: Difference between revisions

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'''Wednesday 5 August 2015, 10:00-17:00'''
{{Event
|Name=Error Messages
|Location=De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
|Date=2015/08/05
|Time=10:00-17:00
|PeopleOrganisations=Metahaven
|Type=HDSA2015
|Web=Yes
|Print=Yes
}}
[[File:Error1.jpg|Error Messages|thumb|]]


Workshop by [[Daniël van der Velden]], [[Metahaven]].
===Designing error messages in a conceptual way===


<gallery mode="packed-hover" widths=250px heights=200px>
Topics of interest:
File:Error1.jpg|Error Messages|alt=alt language
* What is the psychology of an error message?
Errors2.jpg|Error Messages|alt=alt language
* How does the interface falls in love with us?
File:Selbypresents.png|Error Messages|alt=alt language
* How does technology admits it fails.
</gallery>


Example Firefox error message: 'Well, this is embarrassing.'
[[File:Firefox_error_message.png|Firefox Error Message|thumb|]]
Emotional? Technology has a way to talk to us when it's not working.


Kinds of error messages:
'''Workshop results - error messages''' <br>
* Pop-ups
'''Flaminia, Vincent, Vicky''' <br>
* Small Mac messages
[['Artificial intelligence' Error]] –
* Error-message
Designing an error message for an Artificial Intelligence <br> 
* Access denied > tangible messages
     
Error messages are only temporary events for an AI. It just takes some time to heal.  <br>


Error message: technology saying something about itself not working
'''Maaike, Mark-Jan, Eurico''' <br> 
"There is an increasing friendliness in error messages"
[[ErrorLeaks manifest]]: a manifesto based on the following ideas:
"Crafted message"


Programmer leaving a 'trace' of himself with error messages.
*The error message is a decision.  
Use of emoji to compensate defaults > twitter replies NS
*A decision to hide or display information from the public, to protect commercial business and reputation.
Emoji as friendly agent that brings the bad message
*As technology becomes more powerful, people become increasingly vulnerable.
*We believe errors are crucial to understanding ourselves and our (technological) surroundings. 


Design error messages in a conceptual way.
'''Basil, Lucian, Michaela''' <br>
What is the psychology of an error message?
[[Sad Face Error |'Sad Face' Error]]: The more an error occurs, the sadder the error message becomes.
How does the interface falls in love with us? (Film ‘Her' 2013 falling in love with an AI)


==Groups Error messages==
'''Scott, Jona, Jurriaan''' <br>
Storyboard ‘soap series’ from error messages. <br>
Future: speculative error messages: <br>
Error messages become more and more infantile and have a certain character to it. <br>
Brainstorm: Personalities:  Mood, gender, insult, apologizing, positive, negative, polite <br>


'''Selby, Anja, James'''
'''Selby, Anja, James''' <br> 
[[Awkward Error|'Awkward' Error]] 
Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend. <br>
Error to James’ grandmother: a postcard notification. <br> 
''Oops - You are receiving this card because of an issue that occurred on Facebook :(''


[['Awkward' Error]]
<gallery mode=packed>
 
File:Errors2.jpg
Card to James’ mother
File:Selbypresents.png
Facebook awkward situation. ‘Hot dish’
File:Post-its.png
Postcard notification
File:AngryError.JPG
“Oops - You are receiving this card because of an issue that occurred on Facebook :(“
</gallery>
 
'''Flaminia, Vincent, Vicky'''
 
[['Artificial intelligence' Error]]
 
Designing an error message for an Artificial Intelligence
Error messages are only temporary events for an AI. It just takes some time to heal.
 
'''Maaike, Mark-Jan, Eurico'''
 
[[ErrorLeaks manifest]]
 
'''Basil, Lucian, Michaela'''
 
[['Sad Face' Error]]
 
'''Scott, Jona, Jurriaan'''
 
Storyboard ‘soap series’ from error messages.  
Future: speculative error messages:  
Error messages become more and more infantile and have a certain character to it.  
Brainstorm: Personalities:  Mood, gender, insult, apologising, positive, negative, polite
 
 
[[Category:EditMe]]
[[Category:Print]]
[[Category:Web]]

Latest revision as of 13:07, 13 December 2017

Error Messages
Name Error Messages
Location De Punt, Frans de Wollantstraat 84, 1018 SC Amsterdam
Date 2015/08/05
Time 10:00-17:00
PeopleOrganisations Metahaven
Type HDSA2015
Web Yes
Print Yes
Error1.jpg

Designing error messages in a conceptual way

Topics of interest:

  • What is the psychology of an error message?
  • How does the interface falls in love with us?
  • How does technology admits it fails.
Firefox error message.png

Workshop results - error messages
Flaminia, Vincent, Vicky
'Artificial intelligence' Error – Designing an error message for an Artificial Intelligence

Error messages are only temporary events for an AI. It just takes some time to heal.

Maaike, Mark-Jan, Eurico
ErrorLeaks manifest: a manifesto based on the following ideas:

  • The error message is a decision.
  • A decision to hide or display information from the public, to protect commercial business and reputation.
  • As technology becomes more powerful, people become increasingly vulnerable.
  • We believe errors are crucial to understanding ourselves and our (technological) surroundings.

Basil, Lucian, Michaela
'Sad Face' Error: The more an error occurs, the sadder the error message becomes.

Scott, Jona, Jurriaan
Storyboard ‘soap series’ from error messages.
Future: speculative error messages:
Error messages become more and more infantile and have a certain character to it.
Brainstorm: Personalities: Mood, gender, insult, apologizing, positive, negative, polite

Selby, Anja, James
'Awkward' Error Awkward situation on Facebook: James’ grandmother was using the word ‘Hot dish' in relation to new girlfriend.
Error to James’ grandmother: a postcard notification.
Oops - You are receiving this card because of an issue that occurred on Facebook :(