Error Messages: Difference between revisions

Revision as of 16:08, 13 November 2015

Workshop by Metahaven (Daniël van der Velden)

On how technology admits it failed.

In smaller groups the Summer Academy participants designed error messages in a conceptual way. What is the psychology of an error message? How does the interface falls in love with us?

Resulting error messages

Selby, Anja, James

'Awkward' Error

Error card to James’ grandmother Facebook awkward situation. ‘Hot dish’ Postcard notification “Oops - You are receiving this card because of an issue that occurred on Facebook :(“

Flaminia, Vincent, Vicky

'Artificial intelligence' Error

Designing an error message for an Artificial Intelligence Error messages are only temporary events for an AI. It just takes some time to heal.

Maaike, Mark-Jan, Eurico

ErrorLeaks manifest

Basil, Lucian, Michaela

'Sad Face' Error

Scott, Jona, Jurriaan

Storyboard ‘soap series’ from error messages. Future: speculative error messages: Error messages become more and more infantile and have a certain character to it. Brainstorm: Personalities: Mood, gender, insult, apologizing, positive, negative, polite

@@ Line 10: / Line 10: @@
 }}
-Workshop by Daniël van der Velden, ([[Metahaven]])
+Workshop by [[Metahaven]] (Daniël van der Velden)
-Example Firefox error message: 'Well, this is embarrassing.'
+On how technology admits it failed.
-Emotional? Technology has a way to talk to us when it's not working.
-Kinds of error messages:
+[[File:Firefox_error_message.png|Firefox Error Message|600px]]
-* Pop-ups
-* Small Mac messages
-* Error-message
-* Access denied > tangible messages
-Error message: technology saying something about itself not working
-"There is an increasing friendliness in error messages"
-"Crafted message"
-Programmer leaving a 'trace' of himself with error messages.
+In smaller groups the Summer Academy participants designed error messages in a conceptual way.
-Use of emoji to compensate defaults > twitter replies NS
+What is the psychology of an error message?
-Emoji as friendly agent that brings the bad message
+How does the interface falls in love with us?
-Design error messages in a conceptual way.
+==Resulting error messages==
-What is the psychology of an error message?
-How does the interface falls in love with us? (Film ‘Her' 2013 falling in love with an AI)
-==Groups Error messages==
+'''Selby, Anja, James'''
-'''Selby, Anja, James'''
 [['Awkward' Error]]
-Card to James’ mother
+Error card to James’ grandmother
 Facebook awkward situation. ‘Hot dish’
 Postcard notification
 “Oops - You are receiving this card because of an issue that occurred on Facebook :(“
 '''Flaminia, Vincent, Vicky'''
@@ Line 49: / Line 40: @@
 Designing an error message for an Artificial Intelligence
 Error messages are only temporary events for an AI. It just takes some time to heal.
+'''Maaike, Mark-Jan, Eurico'''
+[[ErrorLeaks manifest]]
-'''Maaike, Mark-Jan, Eurico'''
-[[ErrorLeaks manifest]]
+'''Basil, Lucian, Michaela'''
-'''Basil, Lucian, Michaela'''
+[['Sad Face' Error]]
-[['Sad Face' Error]]
 '''Scott, Jona, Jurriaan'''
@@ Line 64: / Line 58: @@
 Future: speculative error messages:
 Error messages become more and more infantile and have a certain character to it.
-Brainstorm: Personalities:  Mood, gender, insult, apologising, positive, negative, polite
+Brainstorm: Personalities:  Mood, gender, insult, apologizing, positive, negative, polite
-<gallery mode="packed-hover" widths=250px heights=200px>
+[[File:Error1.jpg|Error Messages|alt=alt language|480x320px]]
-File:Error1.jpg|Error Messages|alt=alt language
+[[File:Errors2.jpg|Error Messages|alt=alt language|480x320px]]
-Errors2.jpg|Error Messages|alt=alt language
+[[File:Selbypresents.png|Error Messages|alt=alt language|480x320px]]
-File:Selbypresents.png|Error Messages|alt=alt language
+[[File:Post-its.png|Error Messages|alt=alt language|480x320px]]
-File:Post-its.png|Error Messages|alt=alt language
-</gallery>
 [[Category:Appendix]]